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Privacy Policy

Effective date: April 3, 2026

Tools To Help ("we," "us," or "our") is operated by 249Labs Inc., a Florida corporation. This Privacy Policy explains what information we collect when you use toolstohelp.com, how we use it, and your rights regarding that information. By creating an account or using our services, you agree to this policy.

1. Information We Collect

Information you provide directly

When you create an account and subscribe, we collect:

  • Email address — used to create and manage your account and send service communications
  • Payment information — processed securely by Stripe. We do not store your credit card number, expiry date, or CVV on our servers. Stripe handles all payment data under their own PCI-compliant infrastructure.

Information you enter into the tools

When you use our AI tools — such as the Resume Scanner, Proposal Generator, or Document Analyzer — you may upload or enter business information, documents, job descriptions, or other content. We do not store this data. It is processed in real time to generate your output and is not retained on our servers after your session ends. We do not use it to train AI models, sell it, or share it with third parties.

Information collected automatically

When you visit toolstohelp.com, certain information is collected automatically, including pages visited, browser type, device type, and general geographic location derived from your IP address. This is used solely to operate and improve the service.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process your subscription payments via Stripe
  • Send you transactional emails related to your account (receipts, renewal notices, account updates)
  • Provide access to the tool suite included in your subscription
  • Respond to support requests
  • Improve the platform based on usage patterns

We do not use your information for advertising and we do not sell it to any third party.

3. Payment Processing

All payments are processed by Stripe, Inc. When you enter your payment details, that information goes directly to Stripe and is never transmitted to or stored on our servers. Stripe is PCI DSS Level 1 certified — the highest level of payment security certification available.

Stripe's Privacy Policy is available at stripe.com/privacy.

4. Data Retention

Your account information (email address and subscription status) is retained for as long as your account is active. If you cancel your subscription, your account data is retained for 30 days and then permanently deleted from our systems.

Content you enter into the tools is not stored and is never retained beyond your active session.

5. We Do Not Store Your Tool Data

This bears repeating because it is central to how Tools To Help works: we do not store, log, or retain any data you enter into our AI tools. Documents you upload, business information you provide, resumes you scan — none of it is saved on our servers. When you close your session or download your output, the input data is gone. If you want to keep your results, download the PDF.

6. Third-Party Services

We use the following third-party services to operate toolstohelp.com:

  • Stripe — payment processing. See stripe.com/privacy.
  • Anthropic / OpenAI — AI processing infrastructure used to power our tools. Inputs are processed to generate outputs and are subject to their data handling policies. We do not share your account information with these providers.
  • Hostinger — web hosting and server infrastructure, located in the United States.

7. Cookies

Tools To Help uses a session cookie required to keep you logged in while you use the platform. This cookie expires when you close your browser or log out. We do not use advertising cookies or third-party tracking cookies.

8. Data Security

We use industry-standard security measures to protect your account information, including encrypted connections (HTTPS/SSL) for all data in transit. Passwords are hashed and never stored in plain text. Payment data is handled entirely by Stripe and never touches our servers.

9. Your Rights

You have the right to:

  • Access — request a copy of the account information we hold about you
  • Correction — update your email address or account details
  • Deletion — request deletion of your account and associated data. We will process this within 30 days.
  • Cancellation — cancel your subscription at any time with no penalty. See our Terms of Service for details.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Tools To Help is a business productivity platform intended for adults operating small businesses. We do not knowingly collect information from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify you by email. Continued use of Tools To Help after changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy, please contact us at:

Tools To Help
Operated by 249Labs Inc.
Florida, United States
contact@toolstohelp.com

Tools To Help
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